DTC & Marketplace
Operations

Carry crowdfunding momentum into ongoing growth. We deliver store development, paid media and promotion planning through one team, so sales can continue through DTC stores and major marketplaces.

Built on Shopify WordPress Wix Webflow

Real Store Results

Every figure below comes from a store managed by MadSpace.

Full DTC store optimization
+0%Sales, 2 months after optimization
+0%Page conversion rate
New DTC store launch
$0Avg. monthly sales
5.42ROAS
New DTC store launch
$0Avg. monthly sales
4.3ROAS
Amazon Japan
$0Avg. monthly sales
3.6+ROAS
Managed marketplace store
$0Avg. monthly sales

DTC Store Building & Operations

We build and operate stores on Shopify, WordPress, Wix and Webflow. Each project starts with the work that matters most to the current stage of the business.

High-converting design with photography and 3D renders

We combine product photography and 3D renders to match overseas visual preferences, build trust and improve conversion rates.

Centralized order management

Manage orders in one back office, with shipping and after-sales status easy to check.

Inventory and sales reporting

Inventory changes and sales data stay in sync in real time, supporting promotion and restocking decisions.

Shopify
Shopify
WordPress
WordPress
Wix
Wix
Webflow
Webflow

12 Essential Store Features from Launch

Online shopping
Product detail pages
Email capture pop-ups
Discount codes
Online payments
Multi-language & multi-currency
Live chat
Instant product edits
Real-time inventory updates
Ad tracking
Automated email marketing
User behavior tracking

Store Build Timeline

Store development can run alongside the crowdfunding campaign, so campaign traffic has somewhere to go as soon as the campaign ends.

Pre-build

14 days

We confirm requirements, review competitors and customers, then plan the site structure and design direction around the purchase journey.

Store build

14 to 21 days

We produce the pages and copy, set up payments, logistics and marketing tools, then test the complete purchase flow.

Ongoing operations

Starts in campaign weeks 2 to 4

The store is scheduled to go live within two weeks after the campaign closes. Paid media, email and promotion planning then carry growth forward.

Managed Marketplace Operations

Established marketplaces bring built-in traffic and trust, with ERP and logistics systems that reduce the need for off-platform advertising. MadSpace assigns dedicated operators to each region, covering Amazon US and Japan, Rakuten Japan, three major marketplaces in Taiwan and AliExpress. Preparing listings while campaign momentum is still strong makes remarketing more effective.

Amazon
AmazonUS · Japan
Rakuten
RakutenStore setup & resale ops
TikTok Shop
TikTok ShopContent commerce
Shopee
ShopeeTaiwan, China
Temu
TemuManaged cross-border
Coupang
CoupangKorea

Our Five-Step Paid Media Cycle

Precise targeting and strict budget control keep every dollar focused on tested audiences and creative.

Targeted Launch

Use audience and creative tests to identify high-potential customers.

Review

Compare each ad set using conversion and cost data.

Scale

Add budget to the combinations that outperform.

Optimize

Feed advertising insights back into product pages and creative.

Scale Again

Continue expanding from the improved starting point.

Results feed back into the next test · 05 → 01

Seven Principles Behind Every Store Build

These principles guide our work from initial research through launch and ongoing improvement.

  1. Understand the client's needs and current business first, then design the store's business logic around them.

  2. Use market research to identify the questions and concerns customers bring to the page.

  3. Set clear communication checkpoints so progress stays transparent and moves efficiently.

  4. Create custom copy and brand visuals that are distinctive, appealing and true to the brand.

  5. Set up product tags and collections so future catalog updates are easier to manage.

  6. Structure content around the customer journey so higher conversion follows naturally.

  7. Use real data from our in-house media buying team to keep improving the site.

FAQ

E-commerce Operations: Common Questions

What we manage across brand stores and marketplaces, and what we need for an initial review.

What can MadSpace manage?

Work may include Shopify store setup and improvements, localized product pages and content, paid media, competitor reviews, promotion planning and day-to-day marketplace operations.

Can you continue selling after a crowdfunding campaign?

Yes. We can move campaign traffic and customer interest into a brand store or marketplace, then continue local sales and marketing.

Which e-commerce channels do you support?

Current services cover Shopify, Amazon, Rakuten in Japan, and Taiwan platforms including momo, PChome and Shopee.

What do you need for an initial review?

Share the brand and products, current sales channels, target markets and any performance data you can provide. The team will reply within 24 hours to discuss the right operating model.

Book an Operations Consultation

Tell us about your brand and products. Our operations team will contact you within 24 hours to assess the right DTC store and marketplace operations plan.

Contact Us